ROLES AND RESPONSIBILITIES:

• Prepare exhibition spaces for operations.
• Handle enquiries and requests from the public, including visitors and guests.
• Ensure good customer service and visitor experience at exhibition sites.
• Uphold admission guidelines and encourage positive visitor etiquette.
• Handle on-site incidents, if any.
• Collate feedback from visitors.
• Collect information on visitorship.
• Check and replenish marketing collaterals.
• Staff Information Counter at exhibition sites, when required.
• Assist the Assistant/Manager to deploy and supervise a pool of Visitor Services Officers.
• Assist the Assistant/Manager with daily artwork checks.
• Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
• General Front Of House support.
• Ensure all is in good order at exhibition spaces at the end of each day of operation.

 JOB REQUIREMENTS:

• Contract duration: 6 months contract.
• 5-day work week.
• Able to work on rotational schedule; including late evenings, weekends and public holidays.
• Travel to exhibition spaces sited across Singapore.
• Minimum Diploma holder; preferably with at least 2 years working experience in customer service.
• Able to handle cash.
• Good command of written and spoken English. Command of a second language is an advantage.
• Capable of supervising a team of part-timers.

Please send your application to hr@singaporeartmuseum.sg. We regret that only short-listed candidates will be notified.